tailoring our approach for each and every client.
Our clients and their customers are at the centre of everything we do, including all of our operations. We strive to deliver a seamless experience in all of our assignments, along with the highest possible quality services.
We apply a range of methods when interviewing – including face to face, hard copy or online questionnaires, and via telephone – tailoring our approach for each and every client. We also optimise our online services for different browsers and hardware, so you can respond at a time that suits you, via your preferred device.
When it comes to analysing and presenting your data, Wallis believes that a picture tells a thousand words, and we will often use visual representations such as infographics when reporting back to you. It is our goal to make the information we feed back to you useful, and as easy to interpret as possible.
We also specialise in text analysis and have a dedicated team of professional coders with proficiency in this form of analytics. We understand English is not the first language for all, and use manual overlays in conjunction with text analytic programmes to ensure we interpret and deliver your data accurately and effectively.
The findings and reports we produce are fully WCAG 2.0 compatible, and government reports are made fully accessible to the public.