Online Research

The Wallis Group offers a range of services to help you design and conduct online surveys, and other web-based research using in-house specialist software. Including:

  • Email invitation surveys; customers receive an invitation email with a link to an online survey
  • Website launched surveys; an online survey is launched from either a feedback button on your website (or via a permission layer)
  • Online web-diaries; customers use a multi-stage online survey to enter their experiences of a product/service over time
  • Website visitor experience; a specially recruited group of surveyors are briefed to complete a detailed evaluation of your website; also allows you to benchmark your results against your competitors
  • Online communities; Wallis can help you set up and manage an online community of your customers and/or stakeholders.

Other key services: